Shipping Policy

We do have some terms and conditions for delivery though!

- Delivery times are based on orders placed before 12pm MYT.

- Delivery fees apply if your minimum purchase falls below RM200 after discounts are applied.

- Delivery may take additional time during sale periods, holidays, and unforeseen circumstances such as extreme weather events.

- Delivery is only available on weekdays (excluding Malaysia Public Holidays)
 
Delivery Time

Orders received will be processed and shipped out within 14-30 working days via Poslaju. We also will take into consideration of products availability and will advise accordingly if any delayed in delivery time,once we received from our japan supplier.

Please take note that we do not ship to P.O. Box Address.

Calculating Cost

We do not profit from shipping. Your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Whereby currently we only engage Poslaju for delivery. Shipping costs will be calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

GDex/Skynet is charging base on your shipping address postcode within Malaysia. And the delivery cost will increase base on weight of the shipment.

For Any Disputes

We do not entertain any disputes or complain after you received your shipment & past 7 days. Any disputes or complain past during this period is consider invalid.

For Product Notification

We do let customer know via our email on the status of the product that has defects, out of stock or any other situation that may encounter. If customer do not respond with in 7 days period, all the option provided will be consider as void & invalid.

For the preorder product, it may also subjected for out of stock due to the lack of raw materials. We will notified customer with in 3-6 weeks times if there is any unforeseen circumstance that we might face by the production team.